Videos

  • TRACK 1  Creating a Product Communication Loop%0ASylvie Woolf 124:31

    TRACK 1 Creating a Product Communication Loop%0ASylvie Woolf 1

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  • Connecting the Wagons  118:43

    Connecting the Wagons 1

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  • Level Up Your CS Strategy With Customer Marketing 115:59

    Level Up Your CS Strategy With Customer Marketing 1

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  • TRACK 1  Metrics That Bridge Sales and Customer Success a sales ops perspective%0A 125:13

    TRACK 1 Metrics That Bridge Sales and Customer Success a sales ops perspective%0A 1

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  • Creating Synergy Between Sales & Customer Success 120:07

    Creating Synergy Between Sales & Customer Success 1

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  • [Track 1] Why Customer Success Without Cultural Adoption = Failure - Customer Success Summit 201719:03

    [Track 1] Why Customer Success Without Cultural Adoption = Failure - Customer Success Summit 2017

    From Customer Success Summit 2017 - Evan Klein, Founder and President at Satrix Solutions, discusses "Why Customer Success Without Cultural Adoption = Failure" From Customer Success Summit 2017 - Sha

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  • [Track 2] How to Implement a Save Process - Customer Success Summit 201722:24

    [Track 2] How to Implement a Save Process - Customer Success Summit 2017

    From Customer Success Summit 2017 - Shai Rybak, VP Customer Success at Clicktale, discusses "How to Implement a Save Process". Learn more about Customer Success Summit: http://customersuccesssummit.c

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  • [TRACK 2]  Zooming To Success - Zoom's Success Story - Customer Success Summit 201739:11

    [TRACK 2] Zooming To Success - Zoom's Success Story - Customer Success Summit 2017

    From Customer Success Summit 2017 - Nick Chong, VP Customer Success at Zoom Video Communications, discusses "Zooming To Success - Zoom's Success Story". Learn more about Customer Success Summit: http

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  • [Track 2] Constructing Flexible Customer Data Models - Customer Success Summit 201713:52

    [Track 2] Constructing Flexible Customer Data Models - Customer Success Summit 2017

    From Customer Success Summit 2017 - Noah Reiter, Sr. Director of Customer Success at Rave Mobile Safety, discusses "Constructing Flexible Customer Data Models". Learn more about Customer Success Summ

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  • [Track 2] Disrupting the Customer Experience with Chatbots and AI - Customer Success Summit 201717:41

    [Track 2] Disrupting the Customer Experience with Chatbots and AI - Customer Success Summit 2017

    From Customer Success Summit 2017 - Vicky Gkiza, Director of Product Management at Microsoft, discusses, "Disrupting the Customer Experience with Chatbots and AI" Learn more about Customer Success Su

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  • [Track 2] Customer Education As Your Scale Engine - Customer Success Summit 201715:33

    [Track 2] Customer Education As Your Scale Engine - Customer Success Summit 2017

    From Customer Success Summit 2017 - Adam Avramescu, Director of Optiverse and Customer Education at Optimizely, discusses, "Customer Education As Your Scale Engine". Learn more about Customer Success

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  • [Track 2] Designing Conversational Experiences - Customer Success Summit 201712:52

    [Track 2] Designing Conversational Experiences - Customer Success Summit 2017

    From Customer Success Summit 2017 - John Forrester, CMO at Inbenta, discusses, "Designing Conversational Experiences". Learn more about Customer Success Summit: http://customersuccesssummit.com Tota

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  • [Track 2] Reducing Churn with Proven Monetization - Customer Success Summit 201721:32

    [Track 2] Reducing Churn with Proven Monetization - Customer Success Summit 2017

    From Customer Success Summit 2017 - Shai Rybak, VP Customer Success at Clicktale, discusses, "Reducing Churn with Proven Monetization". Learn more about Customer Success Summit: http://customersucces

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  • [Track 2] Challenging the Status Quo for International Customers - Customer Success Summit 201720:48

    [Track 2] Challenging the Status Quo for International Customers - Customer Success Summit 2017

    From Customer Success Summit 2017 - Sofie Dewyn, Customer Onboarding Manager at Teamleader & Charlotte Pauwels, Customer Success Manager at Teamleader, discuss, "Challenging the Status Quo for Interna

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  • [Track 2] Helping Customers Help Themselves - Customer Success Summit 201725:36

    [Track 2] Helping Customers Help Themselves - Customer Success Summit 2017

    From Customer Success Summit 2017 - Don Davidge, VP Sales & Marketing at AnswerDash discusses, "Helping Customers Help Themselves". Learn more about Customer Success Summit: http://customersuccesssum

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  • [TRACK 2]  The First 90 Days - A Customer Success Implementation - Customer Success Summit 201723:30

    [TRACK 2] The First 90 Days - A Customer Success Implementation - Customer Success Summit 2017

    From Customer Success Summit 2017 - Brian Merritt, VP Customer Success at Trustpilot discusses, "The First 90 Days - A Customer Success Implementation Program". Learn more about Customer Success Summ

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  • [TRACK 2]  Boosting Adoption With Behavior Driven Messages25:25

    [TRACK 2] Boosting Adoption With Behavior Driven Messages

    From Customer Success Summit 2017 - Matt Zelen, Chief Customer Officer at Act-On Software discusses, "Boosting Adoption with Behavior Driven Messages". Learn more about Customer Success Summit: http:

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  • [TRACK 2] Under the Hood of Totango's Award Winning Technology - Customer Success Summit 201738:58

    [TRACK 2] Under the Hood of Totango's Award Winning Technology - Customer Success Summit 2017

    From Customer Success Summit 2017 - Oren Raboy Co-Founder & VP Engineering at Totango & Nate Richardson, Corporate Operations, Customer Success at xMatters, Inc. discuss "Under the Hood of Totango's A

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  • The New Currency of Competitive Companies - Customer Success Summit 201714:30

    The New Currency of Competitive Companies - Customer Success Summit 2017

    From Customer Success Summit 2017 - Richard Owen, CEO at Satmetrix discusses, "The New Currency of Competitive Companies". Learn more about Customer Success Summit: http://customersuccesssummit.com

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  • AWARD CEREMONY: Customer Success Hero Awards Announced - Customer Success Summit 20178:07

    AWARD CEREMONY: Customer Success Hero Awards Announced - Customer Success Summit 2017

    From Customer Success Summit 2017 - Omer Gotlieb, Co-Founder & CCO at Totango presents, "Customer Success Hero Awards". Learn more about Customer Success Summit: http://customersuccesssummit.com Tot

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