Totango Pro Customer Playbook Course: Session Two: Customer Lifecycle Marketing Playbook

May 2, 2013
Session two of Totango's Pro-Customer Playbook Course goes over customer monitoring and segmenting, customer nurturing, recognizing power users, metrics and KPIs.
Previous Video
Totango Pro Customer Playbook Course Session Three:  Customer Success Management Playbook
Totango Pro Customer Playbook Course Session Three: Customer Success Management Playbook

Session three of Totango's Pro-Customer Playbook Course goes over customer success goals and approaches, me...

Next Video
Totango Pro-Customer Playbook Course - Session One: Free Trial Best Practices
Totango Pro-Customer Playbook Course - Session One: Free Trial Best Practices

Session one of Totango's Pro-Customer Playbook Course goes over the secret sauce that makes free trials suc...