Using Customer Success to drive growth

June 16, 2015
Evan Klein, Founder & President of Satrix Solutions, describes how customer success can drive growth by letting customers inform your decisions around product development, innovation, and future strategy. There is extreme value in gathering customer insights and sharing that data across your entire organization. About Totango: Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time. Learn more at http://www.totango.com
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