Use Design-Thinking to Ignite Creativity and Drive Customer Success - Customer Success Summit 2015

April 24, 2015
IS YOUR CORPORATE CULTURE THE CULPRIT? USE DESIGN-THINKING TO IGNITE CREATIVITY AND DRIVE CUSTOMER SUCCESS Presented by Catherine Courage, SVP of Customer Experience, Citrix About Totango: Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time. Learn more at http://www.totango.com
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Staying Innovative with Customer Success
Staying Innovative with Customer Success

Guy Nirpaz, CEO & Co-Founder of Totango, describes three ways to be innovative: 1 – collecting the right d...

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The Blowfish Effect: Look Like a Big Fish in a Big Pond - Customer Success Summit 2015
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THE BLOWFISH EFFECT: LOOK LIKE A BIG FISH IN A BIG POND Presented by Leyla Seka, SVP and GM, Desk.com at Sa...