A FRAMEWORK TO BUILD A KILLER CUSTOMER SUCESS SCORECARD

March 26, 2015
Customer Success Summit 2015 breakout session: Presented by: Boaz Maor, VP of Customer Success, Mashery (division on Intel)
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MAPPING YOUR CUSTOMER JOURNEY: THE ORGANIZATIONAL EXERCISE YOU MUST DO
MAPPING YOUR CUSTOMER JOURNEY: THE ORGANIZATIONAL EXERCISE YOU MUST DO

Customer Success Summit 2015 breakout session: Presented by: Adam Peddicord, Sr. Director of Customer Succe...

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USING CUSTOMER SENTIMENT AS A COMPONENT OF CUSTOMER HEALTH
USING CUSTOMER SENTIMENT AS A COMPONENT OF CUSTOMER HEALTH

Customer Success Summit 2015 breakout session: Presented by: Christine Bentsen, Director Client Experience ...