2014 SaaS Metrics Report

December 22, 2014
Totango's 4th Annual SaaS Metrics Survey Report. This year's key take-away underscores the importance of customer success in the SaaS business model – and why it is imperative for SaaS companies to be relentlessly focused on boosting retention and increasing customer upsells in order to increase revenue.
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UNDERSTANDING WHY CUSTOMERS CHURN AND TURNING IT INTO NEXT YEAR'S BUSINESS PLAN
UNDERSTANDING WHY CUSTOMERS CHURN AND TURNING IT INTO NEXT YEAR'S BUSINESS PLAN

Customer Success Summit 2015 breakout session: Presented by: Ariel Utnik, VP of Customer Success, Panaya

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UserTesting + Totango - Client Success at UserTesting
UserTesting + Totango - Client Success at UserTesting

UserTesting + Totango - Client Success at UserTesting presented by Jonathan Hicken, Director of Client Oper...