Taking the Guesswork out of a New Product Launch

March 24, 2014
Customer Success Play by John Broady, General Manager at thismoment, at the 2014 Customer Success Summit.
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2013 Customer Success Salary Survey Report
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Driving Great Customer Experiences in the SaaS ecosystem
Driving Great Customer Experiences in the SaaS ecosystem

Keynote presented by Kerry Bodine, Co-Author of Outside In, at the 2014 Customer Success Summit.