Customer Success vs Marketing: Friction to win-win

March 24, 2014
Customer Success Play by Chad Horenfeldt, Director of Customer Operations at Influitive, at the 2014 Customer Success Summit.
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Moving beyond account management to customer success
Moving beyond account management to customer success

Customer Success Play by Mark Fordham, VP Services at Central Desktop, at the 2014 Customer Success Summit.

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Putting Customer Success in the hands of the customer
Putting Customer Success in the hands of the customer

Customer Success Play by Josh Richau, Senior Director of Platform Technology at Jive Software at the 2014 C...