Learn How Customer Success Processes are Getting Automated at Autodesk
Since its release last month, SuccessPlays has been helping Totango customers automate team processes and trigger consistent and personalized customer touchpoints throughout the customer lifecycle. What does that mean? Think of SuccessPlays as the Customer Success coach for your team. It enables managers to focus on coaching their teams on best practices by associating recommended actions with specific customer actions. Watch our webinar from August 26 to hear from our guest speaker, Matt Welker, Head of Customer Care at Autodesk's Shotgun Software. He'll be sharing how Shotgun has leveraged some of Totango's pre-built templates and task automation functionality to implement new team "plays." Following Matt, Dan Preiss, Senior Product Manager at Totango, will give a brief demo of SuccessPlays. We hope you can attend!