Killing Churn with Totango and Salesforce

September 24, 2015
Learn how Jazz Recruiting integrates Totango & Salesforce to predict and reduce churn. Kristen Hayer, former VP of Customer Success at Jazz, shares how they leverage Totango's powerful customer insights and product engagement data within Salesforce to drive their customer success efforts.
Previous Presentation
Building a CS Team for High Retention
Building a CS Team for High Retention

Presented by Ernie Fontes, Director of Client Success at Innography at Totango's Customer Success Roadshow.

Next Presentation
12 Reasons Customer Churn
12 Reasons Customer Churn

Learn the top reasons that customers churn and how you can proactively work to prevent it and increase upsell.