Introducing SuccessBeat

February 2, 2016 Josh Webber

Introducing SuccessBeat

Generate and deliver personalized customer success reports, showing your key contacts and end-users their own deployment metrics and results.

The SuccessBeat Advantage

Personalize with the data that matters most: For example, adoption and usage patterns, ROI metrics on results achieved by customers, or attributes on service delivery/experience.

Target executive sponsors and end-users: Send SuccessBeat emails to key contacts, executive sponsors, or end-users with the specific information they want to see. 

Add your peer-group benchmarks: Make SuccessBeat reports more compelling by incorporating benchmarks from across your customer base. 

Access our new “data card” template: Showcase relevant metrics and attributes in a visually appealing email with customizable data cards. 

Setup SuccessBeat as a recurring campaign: Trigger campaigns for defined user segments with their own personalized data and results. 

Measure the effectiveness of your SuccessBeat: Set specific goals, measure the user-segment results, and the effectiveness of your SuccessBeat. 

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