×

View this Video

First Name
Last Name
Company
Thank you!
Error - something went wrong!

Building a Profile for Customer Health by Understanding Your Customers - Chad Sears

April 8, 2016

View Slide Deck

Qumu started with little knowledge about their customers. Faced with the challenge of merging together sources of information from multiple acquisitions and product lines, Qumu was able to streamline those disparate data sources into actionable information. They are now able to target pain points in our customer’s journey and guide them to success. Attend this breakout to learn how Qumo arrived at their current solution, lessons learned, and the next steps in building a system focused on customer health.

Previous Video
Building an Ambassador Program - Tony Cappaert
Building an Ambassador Program - Tony Cappaert

When we sell to enterprise customers, driving adoption and long-term user engagement is always a major focu...

Next Video
How Salesforce Built Success at Scale - Joel Martin
How Salesforce Built Success at Scale - Joel Martin

The importance of an effective customer success program in a subscription-based model goes without saying, ...