×

View this Video

First Name
Last Name
Company
Thank you!
Error - something went wrong!

Bootstrapping A Customer Success Program - Marc Gaffan

April 12, 2016

View Slide Deck

Building a customer success program is hard enough. Designing it to support the success of thousands of free customers, multi-million dollar enterprises and multiple go-to-market strategies is even more complex. During this session Marc will present some of the key design principles used at Incapsula to address this challenge.

Previous Video
Building Customer Success From The Ground Up - Elizabeth Doherty
Building Customer Success From The Ground Up - Elizabeth Doherty

Elizabeth Doherty | Pipeline Deals "Building a Customer Success Program From Scratch"

Next Video
Creating and Managing Tech-Touch Relationships With Customers - Phil Nguyen
Creating and Managing Tech-Touch Relationships With Customers - Phil Nguyen

Phil Nguyen | Bluescape "Creating and Managing Tech-Touch Relationships With Customers"