Walking Hand in Hand With Your Product Team to Drive Customer Success - Jamey Jeff

April 12, 2016
As Customer Success professionals, we want the same thing that our Product teams want - happy customers who are voracious users of our product. But while we all want the same result, it's important to find a common set of metrics that can be measured in real-time to ensure that the combination of new features and our services stay in lock step. Attend this breakout to learn how TrackMaven's Chief Customer Officer and Head of Product partnered to set company-wide metrics that keep everyone rowing in the same direction.
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