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Building a High Performing Customer Success Team The #Millenial Advantage - Jeff Cann

April 12, 2016

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Building a High Performing Customer Success Team: The #Millenial Advantage Millennials are a highly educated, collaborative, creative and tech savvy group that by 2025 will comprise 75% of the workforce. Properly structuring your millennial CS team and unlocking this potential could very well be the single best advantage for SaaS companies today. Learning how to structure, motivate and reward your millennial CS team will not only ensure high levels of employee engagement but will translate to high levels of customer engagement as well. Learn how Sysomos has: Designed a team to maximize the millennial advantage Discredited common millennial myths Modernized best practices for customer success recruiting

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