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Compensating and Incentivizing The Right Behavior For Customer Success - Luke Quanstrom

May 5, 2016
Compensating and Incentivizing The Right Behavior For Customer Success We all know incentives drive behavior, and behavior drives outcomes...but many times what we preach isn't modeled in what we practice in our compensation structures. In this session, we'll explore various compensation structures for a Success Management organization so that you might better understand how your compensation structure impacts behavior, the outcomes you can expect from behaviors and how to structure compensation to achieve the outcomes you desire.
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