[Track 3] Customer Benchmarking at Customer Success Organizations - Customer Success Summit 2017

March 30, 2017
From Customer Success Summit 2017 - Jim Berardone, Chief Customer Officer, at OnlyBoth, discusses "Customer Benchmarking The Next Foundational Activity of Customer Success Organizations". Learn more about Customer Success Summit: http://customersuccesssummit.com Totango is the leading enterprise- grade customer success platform that helps recurring revenue businesses proactively impact business outcomes with customer success. With solutions to empower Customer Success Teams or entire companies, Totango enables everyone to participate in customer success. Learn more at www.totango.com.
Previous Video
[Track 3] Building a Customer Success Organization All Over Again - Customer Success Summit 2017
[Track 3] Building a Customer Success Organization All Over Again - Customer Success Summit 2017

From Customer Success Summit 2017 - Amy Mustoe, VP, Customer Success at Cloud Elements, discusses "Building...

Next Video
[Track 3] Scaling Your Customer Experience Team for Success - Customer Success Summit 2017
[Track 3] Scaling Your Customer Experience Team for Success - Customer Success Summit 2017

From Customer Success Summit 2017 - Anjanette Hill-Mendoza, VP, Customer Success at Glassdoor, discusses "S...