Disrupting The Traditional Approach To Customer Centricity

April 27, 2017
New technology is changing the game in how companies achieve a customer-centric culture. Hear from guest Kate Leggett, VP Principal Analyst from Forrester Research, Inc. and Guy Nirpaz, CEO and Co-founder of Totango, as they discuss current trends in customer success and new ways in which companies are organizing around the customer. Totango will also discuss Zoe, its unrivaled product that breaks down silos and enables company-wide participation in customer success.
Previous Video
ON24
ON24

A primary goal of ON24 is to ensure there is a solid, consistent customer experience across the entire orga...

Next Video
Three Often Overlooked Customer Success Strategies - Customer Success Summit 2017
Three Often Overlooked Customer Success Strategies - Customer Success Summit 2017

From Customer Success Summit 2017 - Don Peppers, Founding Partner, Author of The One to One Future, CXSpeak...