Disrupting the Traditional Approach to Customer Centricity, Featuring Forrester Research

April 27, 2017
Webinar presentation: New technology is changing the game in how companies achieve a customer-centric culture. Hear from guest Kate Leggett, VP Principal Analyst from Forrester Research, Inc. and Guy Nirpaz, CEO and Co-founder of Totango, as they discuss current trends in customer success and new ways in which companies are organizing around the customer. Totango will also discuss Zoe, its unrivaled product that breaks down silos and enables company-wide participation in customer success.
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What Does It Really Mean To Build A Customer Culture?
What Does It Really Mean To Build A Customer Culture?

Whether you call it customer centricity, customer obsession, or customer focused, putting the customer at t...

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Introducing Totango DNA-CX - The Heart of Zoe
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At Customer Success Summit 2017, we introduced the world to Zoe™. Zoe opens up customer success to the enti...