Clarabridge

July 20, 2017
Beth Fulton, former Vice President of Customer Success at Clarabridge walks us through the steps that led to Clarabridge selecting Totango as their customer success solution. With three separate products that span from the enterprise to small implementations, they needed a solution that could reflect their complex business. After implementing Totango, the entire company rallied around the concept of customer health, says Beth: “...this is going to be able to take our customer success, our customer health, and that customer-centric approach to the next level.” Hear Beth’s full story in this video.
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