Don Peppers: Why Totango's Zoe is a "Category Changer" for Customer Success

July 21, 2017
Don Peppers, thought-leader, author of The One to One Future, and founder of CXSpeakers, comments on Totango's new product, Zoe. From his perspective, Zoe is changing the way companies do customer success. Rather than keeping customer data siloed to one team, it gives open access to the entire company. Don thinks this open approach reflects the future of technology. Watch this short video to learn more.
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