Building Your Champion Network - Customer Success Summit 2018 (Track 1)

March 21, 2018
Speaker: Emilia D'Anzica, VP, Customer Success at Qordoba. We all know customer advocacy and loyalty is important but how do you build a program to ensure your customers are continuously engaged with your platform and acting as your ambassadors? Learn how to build a champion network and the key points in the customer journey where you should be touching your customers for reference and referral opportunities. View the presentation: https://www.slideshare.net/totango/building-your-champion-network
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How Do Customers Really Make Renewal Decision  - Customer Success Summit 2018 (Track 1)
How Do Customers Really Make Renewal Decision - Customer Success Summit 2018 (Track 1)

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