Using Health as the Framework for Company-Wide Alignment - Customer Success Summit 2018 (Track 2)

March 21, 2018
Speaker: Katie Yagodnik, Senior Manager Customer Success at Monster. When Monster brought all their customer data together there was a huge AHA moment. For the first time ever, they established health across multiple products and could start to see a clear path to fighting churn. Hear how Monster’s sales reps are beating revenue goals and helping the company come back fierce in the market. View the presentation: https://www.slideshare.net/totango/using-health-as-the-framework-for-companywide-alignment
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Using Product Usage to Expand Nation Wide with T-Mobile - Customer Success Summit 2018 (Track 2)
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