Exceeding Customer Expectations with Proactive Service - Customer Success Summit 2018 (Track 2)

March 22, 2018
Speakers: Omid Razavi, Global Head of Product Success, Arnfinn Austefjord, Director, Product Strategy, at ServiceNow Customer Success and Customer Service should be seamlessly integrated to enable proactive and value-added engagement. ServiceNow is leading the way with the latest partnership with Totango. Think past tickets and move to increasing customer value and growth. View the presentation: https://www.slideshare.net/totango/exceeding-customer-expectations-with-proactive-service
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