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Outputs vs. Outcomes - Why Your CS Team Must Understand the Difference - CSSummit18
Outputs vs. Outcomes - Why Your CS Team Must Understand the Difference - CSSummit18

Speaker: Summer Weisberg, Director Customer Success at cloudbees Does your customer success team understand...

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From Cost Center to Experience Equation - Customer Success Summit 2018 (Track 2)
From Cost Center to Experience Equation - Customer Success Summit 2018 (Track 2)

Speaker: Anand Janefalkar, Founder & CEO at UJET. View the presentation: https://www.slideshare.net/totango...