How to Become a CCO - Customer Success Summit 2018

March 19, 2018
Presented by Tal Tsfany, VP of Customer Success at Mulesoft, and joined on stage by Jamie Bertasi, COO at Totango. Customer Success team members need to think about value in terms of corporate objectives as well as customer objectives. Tal shares how to effectively communicate with company executives to show the value of customer success initiatives. View the presentation: https://www.slideshare.net/totango/how-to-become-a-cco-talk-the-talk
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