3 Ways Machine Learning Will Transform Your VoC Strategy - Customer Success Summit 2018 (Track 2)

March 22, 2018
Speaker: Jessica Pfeifer, Chief Customer Officer and Co-Founder at Wootric Voice of the Customer feedback exists in many channels, not just in your surveys. Learn how best-in-class companies use machine learning to consolidate all the qualitative inputs into meaningful insights. View the presentation: https://www.slideshare.net/totango/3-ways-machine-learning-will-transform-your-voc-strategy-cssummit18
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How Do Customers Really Make Renewal Decision  - Customer Success Summit 2018 (Track 1)
How Do Customers Really Make Renewal Decision - Customer Success Summit 2018 (Track 1)

Speaker: Ed Powers, Principal at Service Excellence Partners. View the presentation: https://www.slideshar...

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Success Operations 2.0 - Customer Success Summit 2018 (Track 2)
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Speaker: Shachar Avrahami Customer Success Operations Manager Feedvisor

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