Success Operations 2.0 - CSSummit18

March 27, 2018
Presented by Shachar Avrahami, Customer Success Operations Manager at Feedvisor, at Customer Success Summit 2018, Track 2. Take your Customer Success Operations practice to the next level. In this session, you will hear on how to maximize your CS enablement, prove ROI of your processes and constantly improve your practice.
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The Value Play - Finding the Right Level of Engagement
The Value Play - Finding the Right Level of Engagement

Presented by Jill Sawatzky, Director of Customer Success at Citrix, at Customer Success Summit 2018, Track 3.

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The Art and Science of Developing CSMs That Love Their Job - CSSummit18
The Art and Science of Developing CSMs That Love Their Job - CSSummit18

Presented by Chris McNamara, VP of Customer Success at Glassdoor, at Customer Success Summit 2018, Track 3....