The Volume Play - Leveraging Automation for High Velocity - CSSummit18

March 27, 2018
Presented by Alyssa Edelman, Customer Success Team Manager from Greenhouse, at Customer Success Summit 2018, Track 3. Learn about how Greenhouse leverages both proactive one-to-many strategies and reactive one-to-one communications to ensure retention, expansion and, of course, happy customers! "Scaled" doesn't have to be scary - see how we've automated some of our Customer Success processes, and still produced great results.
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My Lessons of Implementing Customer Success in a Consumer World - CSSummit18
My Lessons of Implementing Customer Success in a Consumer World - CSSummit18

Presented by Adam Patrick, Director of Customer Engagement at Planet Fitness, at Customer Success Summit 20...

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The Value Play - Finding the Right Level of Engagement
The Value Play - Finding the Right Level of Engagement

Presented by Jill Sawatzky, Director of Customer Success at Citrix, at Customer Success Summit 2018, Track 3.