Using Health as the Framework for Company-Wide Alignment
Presented by Katie Yagodnik, Senior Manager of Customer Success at Monster. Shared at Customer Success Summit 2018, Track 2. When Monster brought all their customer data together there was a huge AHA moment. For the first time ever, they established health across multiple products and could start to see a clear path to fighting churn. Hear how Monster’s sales reps are beating revenue goals and helping the company come back fierce in the market.