Moving at the Speed of Customers to Accelerate the Impact of Customer Success

March 30, 2018
Presented by Christina Kosmowski, Head of Customer Success at Slack. Shared at Customer Success Summit 2018. Slack is growing so fast and the need to scale a customer success organization to meet the demands of the business has had it challenges. Learn about some of the key elements that have been utilized to keep pace and drive significant value for Slack and its customers.
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