The Impact Your Company Should Be Making with Customer Success

March 30, 2018
Presented by Phil Nanus, VP Research, Customer Succces at TSIA, at Customer Success Summit 2018. TSIA is a leading research organization focused on Customer Success. Phil is going to discuss the most importance of having the right metrics, using data analytics to drive results, and owning a revenue number.
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Creating a CX-Focused Company
Creating a CX-Focused Company

Presented by Matt Zelen, CCO at Act-On Software, at Customer Success Summit 2018, Track 1.

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Making an Impact on the Organization Through Thoughtful Goal Setting
Making an Impact on the Organization Through Thoughtful Goal Setting

Presented by Boaz Maor, VP of Customer Success at OpenGov, at Customer Success Summit 2018.