Customer Success the Next Generation: What is the Final Frontier? - Customer Success Summit 2015

April 13, 2015
Over the past 5 years, Customer Success has become a recognized philosophy in almost all SaaS and subscription businesses today. Now that we’ve moved from infancy towards maturity, how will the industry continue to evolve? Will the customer success function grow or will it be absorbed into other parts of the organization? In this session we’ll sit down with several industry leaders who have addressed Customer Success in different ways and hear what changes they expect to see over the next 5 years. About Totango: Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time. Learn more at http://www.totango.com
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Super Users and Membership Economy - Customer Success Summit 2015
Super Users and Membership Economy - Customer Success Summit 2015

Super Users and Membership Economy - Customer Success Summit 2015 About Totango: Totango is a customer suc...

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Totango Hero Awards - Customer Success Summit 2015
Totango Hero Awards - Customer Success Summit 2015

The Customer Success Hero Awards are industry awards that recognize individuals and teams who go above and ...