Framework to Build a Killer Customer Success Scorecard - Customer Success Summit 2015

April 17, 2015
From Customer Success Summit 2015. Learn best practices for measuring and monitoring your Customer Success organization so you can constantly improve. About Totango: Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time. Learn more at http://www.totango.com
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