Mapping Your Customer Journey - Customer Success Summit 2015

April 24, 2015
MAPPING YOUR CUSTOMER JOURNEY: THE ORGANIZATIONAL EXERCISE YOU MUST DO Presented by Adam Peddicord, Sr. Director of Customer Success, PayScale About Totango: Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time. Learn more at http://www.totango.com
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