The Origins of Customer Success at Salesforce - Customer Success Summit 2015

April 24, 2015
Fireside Chat: The Origins of Customer Success at Salesforce.com with George Hu, EVP, Salesforce.com From intern to EVP, George saw the growth of customer success at Salesforce.com from day one all the way through today. In this session we discuss why and how Customer Success was born and how the function has evolved over the years as the company has become the largest SaaS business in the world. About Totango: Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time. Learn more at http://www.totango.com
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Use Design-Thinking to Ignite Creativity and Drive Customer Success - Customer Success Summit 2015
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