Using Customer Sentiment as a Component of Customer Health - Customer Success Summit 2015

April 23, 2015
USING CUSTOMER SENTIMENT AS A COMPONENT OF CUSTOMER HEALTH Presented by Christine Bentsen, Director Client Experience and Business Intelligence, Innography About Totango: Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time. Learn more at http://www.totango.com
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