The 3 Pillars for Customer Success - Customer Success Summit 2015

April 23, 2015
The 3 Pillars for Customer Success: Culture, Technology and Health Presented by: Jeff Cann, Sr. Director Client Experiance, Sysomos Whether you already have an Customer Success team up and running or are starting to build and deploy your team, this presentation will provide actionable and tangible insights on success for customer success teams that can be implemented for 2015. Key takeaways: 1. Driving Customer Success through Employee Success 2. High Tech, High Touch and the Customer Lifecycle 3. How the “Magic Number” can drive visibility and results See the slides: http://www.slideshare.net/totango/jeff-cann-324-1100 About Totango: Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time. Learn more at http://www.totango.com
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