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2013 SaaS Metrics Report

May 18, 2015

A survey of 257 executives at SaaS companies about key performance indicators used to run SaaS businesses. 

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2014 SaaS Metrics Survey
2014 SaaS Metrics Survey

This year's key take-away underscores the importance of customer success in the SaaS business model and why...

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2013 Customer Success Salary Survey Report
2013 Customer Success Salary Survey Report