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Transform Salesforce Into a Customer Success Platform

May 26, 2015
Salesforce has recently put the spotlight firmly on Customer Success and we couldn't be more thrilled. But what does it mean to have Salesforce as a part of your Customer Success Platform? It means moving beyond just marketing and selling to customers and then stepping away. It means engaging with customers on an on-going basis and making sure that they are seeing success using your products and services. Totango helps transform Salesforce into a Customer Success Platform by unlocking the insights and signals hidden inside engagement data and enabling everyone that uses Salesforce (i.e., sales, marketing, customer support, and customer success) to act upon them. In this webinar we partner with The Resumator's VP of Customer Success, Kristen Hayer, to share the ways that they use Totango to drive customer success, marketing and sales via Salesforce. About Totango: Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time. Learn more at http://www.totango.com
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