Customer Success Summit: Our Customer Success Journey

March 31, 2014
Customer Success Summit 2014: Tien Tzuo of Zuora shares how they put together the blueprint for customer success and the resulting nine pillars of their company-wide effort.
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Customer Success Summit: Defining the Customer Journey
Customer Success Summit: Defining the Customer Journey

Customer Success Play by Stephanie Schatz of Xamarin on how to define the customer journey.

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Customer Success Summit: Customer Success vs Marketing - from friction to win-win
Customer Success Summit: Customer Success vs Marketing - from friction to win-win

Customer Success Play by Chad Horenfeldt of Influitive on how to sync up customer success and marketing eff...