Customer Success Summit: Moving beyond account management to customer success

March 30, 2014
Customer Success Play by Mark Fordham of Central Desktop on how they transiitioned from account management to customer success.
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Customer Success Summit: Using product insight to drive ROI for Customer Success
Customer Success Summit: Using product insight to drive ROI for Customer Success

Customer Success Play by Brian Norusis of e-Builder on defining ROI of customer success.

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Customer Success Summit: Customer success applied outside the box
Customer Success Summit: Customer success applied outside the box

Customer Success Play by Alex Brower of Crittercism on how customer success insights can power operational ...