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The OMG! Way of Managing Customer Success Teams

June 25, 2015
In this 30-minute webinar, learn how to (O)rganize, (M)easure, and (G)enerously Compensate your customer success managers. Omer Gotlieb, Totango’s Chief Customer Officer, will share 4 metrics that align managers and team members with clear priorities, incentives and compensation.
Previous Presentation
2015 Customer Success Salary & State of the Profession Report
2015 Customer Success Salary & State of the Profession Report

Customer Success as a profession is going through a meteoric rise. This was evident in the most recent Cus...

Next Article
The State of Customer Success: 2015
The State of Customer Success: 2015

In this joint TSIA and Totango research paper, we explore the survey results grouped into these 4 areas: th...