Making Customer Engagement Immediate, Relevant, and Automated with Customer Success Campaigns
Beta is over and the raves are in! Customers that are using Totango's Customer Success Campaigns have fallen in love with its functionality. This presentation is from our webinar, "Making Customer Engagement Immediate, Relevant, and Automated" featuring customer TrackMaven, and Totango. Webinar: https://youtu.be/H287tg8pvwc?t=58s Learn why there is a need for Customer Success Campaigns in every customer success organization and see a few demo slides to see how easy it is to use. Totango's customer, TrackMaven, also presented. Jamey Jeff, SVP of Customer Success and Operations, shared how and why they are using Customer Success Campaigns, such as helping with new customer onboarding and driving product adoption. In case you aren't familiar with this unrivaled innovation, Customer Success Campaigns, in a nutshell, is the new, automated way for Customer Success Managers to effectively communicate with ALL their customers (including every user) with authentic, relevant messages triggered by real-time customer behavior.