Designing An Actionable Customer Health Model - Maranda Dziekonski
Almost all organizations can boast they have a customer health model as part of their customer success strategy. However, not all organizations can say they have model in place that provides “actionable” customer intelligence to drive informed business decisions. Creating an “Actionable” customer health model does not require wizardry. By implementing some simple best practices you can change your organization from being reactive to proactive. Join our discussion as we discuss data points that make a difference and how to turn that data into a call to action in this jam packed breakout session.