Join us Thursday, October 26th at 10am PDT / 1pm EDT.
In September, we hosted Part 1 of our Customer Health webinar series and reviewed the best practices on building an effective health model. Catch the replay here! Coming up in October, we're hosting Part 2 where we will take a more advanced look at health and dive into measuring the effectiveness of a customer health model.
Totango will be co-presenting with customer, Feedvisor, who will share their approach to building and measuring their customer health score (CHS). Learn Feedvisor’s four stage approach to building a CHS and adjusting it to give better churn, renewal, and upsell predictions. Totango will share best practices on when and how to modify your health model and ways health should be incorporated into your team's daily activities.
Customer Success Operations Manager, Feedvisor
Chief Marketing Officer, Totango