Customer Success in IoT/XaaS - Customer Success Summit 2018

March 19, 2018
Presented by Deepak Sharma, Customer Transformation Leader, at Deloitte Consulting, and Heather Peck, Global Services Chief of Staff and Transformation Lead at Hitachi. Shared at Customer Success Summit 2018. Learn how Customer Success drives seamless coordination across Hitachi Vantara’s Services capabilities to deliver a unified set of outcomes, and maximizes the value delivered to customers. View the presentation: https://www.slideshare.net/totango/building-the-customer-centricty-engine-in-iot-and-xaas
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