The Impact Your Company Should Be Making with Customer Success - Customer Success Summit 2018

March 19, 2018
Speaker: Phil Nanus, VP Research, Customer Success at TSIA. TSIA is a leading research organization focused on Customer Success. Phil discusses the most importance of having the right metrics, using data analytics to drive results, and owning a revenue number. View the presentation: https://www.slideshare.net/totango/the-impact-your-company-should-be-making-with-customer-success
Previous Video
Building a Company Around Customer Passion - Customer Success Summit 2018
Building a Company Around Customer Passion - Customer Success Summit 2018

Eric was determined to create a company that had happy customers. His passion for customer success and loya...

Next Video
Customer Success in IoT/XaaS - Customer Success Summit 2018
Customer Success in IoT/XaaS - Customer Success Summit 2018

Presented by Deepak Sharma, Customer Transformation Leader, at Deloitte Consulting, and Heather Peck, Globa...