Previous Video
Outputs vs. Outcomes - Why Your CS Team Must Understand the Difference - CSSummit18
Outputs vs. Outcomes - Why Your CS Team Must Understand the Difference - CSSummit18

Speaker: Summer Weisberg, Director Customer Success at cloudbees Does your customer success team understand...

Next Video
Creating a CX-Focused Company - Customer Success Summit 2018 (Track 1)
Creating a CX-Focused Company - Customer Success Summit 2018 (Track 1)

Speaker: Matt Zelen, Chief Customer Officer at Act-On Software. View the presentation: https://www.slidesha...