Getting to the Truth - the Value of Customer Data - Customer Success Summit 2018 (Track 1)

March 21, 2018
Speaker: Christine Bentsen, Senior Director of Product Management at CA Technologies. Moving to SaaS is a huge transformation. Hear how CA managed this change, the impact it had inside and outside their organization, and how the whole company, from Product, Marketing, Finance, Sales, Support, Services, Partners, UX, all needed the single source of truth to succeed. View the presentation: https://www.slideshare.net/totango/the-value-of-customer-data
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Designing the Most Effective Onborading Program - Customer Success Summit 2018 (Track 1)
Designing the Most Effective Onborading Program - Customer Success Summit 2018 (Track 1)

Speaker: Jamey Jeff, Managing Director at Coastal Cloud View the presentation here: https://www.slideshare....

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Leveraging Front-Line Customer Feedback - Customer Success Summit 2018 (Track 1)
Leveraging Front-Line Customer Feedback - Customer Success Summit 2018 (Track 1)

Speaker: Mark Fordham, VP Customer Success & Account Management at PGI View the presentation: https://www.s...